Users, who have already purchased from us a license for
TrainController™ or
TrainProgrammer™ Version 7 to 9
or another edition of
TrainController™ Version 10.0,
have basically, i.e. apart from execptional cases, the possibility to purchase an upgrade license for Version 10.0 of
TrainController™ or
TrainProgrammer™
at a price, which is reduced in comparison to the full version.
Please note the information on activation of TrainController™ from version 10.
If you like you can order directly over the Internet.
Access to this service is only available to users with a valid license.
The following procedure describes, how the order is done:
- Install the current
of the desired product on your computer if this has not been done yet.
- If you already have a Railroad & Co.™ USB stick, then insert it now into a free USB port of your computer.
- Start the program and enter your existing license code for the program, if being asked to do so.
- After start of the program call the Order now command in the Help menu.
- If the computer has a working Internet connection then your Internet browser is being opened
and the shopping cart is filled with the right item. This item can be conveniently ordered now.
- If there is no working Internet connection the software now displays several messages on the screen.
One of these messages contains a number. Enter this number in the field below and press 'Proceed'.
This adds the appropriate upgrade license to the shopping cart.
The following example assumes that a change from
TrainController™ 9 Gold to
TrainController™ 10 Gold will
be ordered. The PC is connected to the Internet:
- Install
TrainController™
Gold
on your computer if this has not been done yet.
- Insert the existing Railroad
& Co.™ USB stick with the license for
TrainController™ 9 Gold
into a free USB port of your computer.
- Start TrainController™ 10 Gold.
- When the license key dialog appears, click Order now.
- Or after start of the program in the demo mode call the Order now command in the Help menu.
- Your Internet browser is being opened and the shopping cart is filled with the right item.
This item can be conveniently ordered now.
- Keep the USB stick for the time being. It is still required to activate the new version.
The next example assumes that a change from
TrainController™ 10 Silver to
TrainController™ 10 Gold will
be ordered. The PC is connected to the Internet:
- Install
TrainController™
Gold
on your computer if this has not been done yet.
- Start TrainController™ 10 Gold.
- When the license key dialog appears, enter your previous license code for
TrainController™ 10 Silver
and click Order now.
- Or after start of the program in demo mode call the Order now command in the Help menu.
- Your Internet browser is being opened and the shopping cart is filled with the right item.
This item can be conveniently ordered now.
The last example assumes that an upgrade from
TrainProgrammer™ Version 9 to the current version
TrainProgrammer™ 10 will be ordered.
The PC is not connected to the Internet:
- Install
TrainProgrammer™
on your computer if this has not been done yet.
- Start TrainProgrammer™.
- When the license key dialog appears, enter your previous license code for
TrainProgrammer™ 9
and click Order now.
- Or after start of the program in demo mode call the Order now command in the Help menu.
- The software now displays several messages on the screen. One of these messages contains a number.
Enter this number in the appropriate field on this web page and press 'Proceed'.
In the past it happened several
times, that persons tried to order an upgrade without being entitled to do so.
For this reason we strongly recommend to take into account the
following hints.
Before you place your order,
verify please, that you are in possession of a valid license of the
version, that you want to upgrade from.
For the upgrade it is necessary, that you purchased your current license
from us or from an authorized dealer.
This is the case, if the info dialog in the Help menu of the software displays your name, the name of your club or the name of your company.
Knowing the upgrade code is not sufficient to be
entitled to order an upgrade. If you are in doubt, whether you are in
possession of a valid license for a previous version of the software
please contact
us before you order an upgrade
license. We check each
upgrade order against our database of approved licenses. We will deny
each order placed by persons, who are not in possession of an approved
license of the concerning previous version. Any fees are charged, that
are caused by reversal of such unjustified upgrade orders.
We reserve the right to refuse the sale of an upgrade or a license for a full version in individual cases.