To fulfill this vision we focus on
Functionality - Quality - Service.
The wide range of functionality of our products is outlined in
detail on these Internet pages and in the documentation, that belongs
to
the particular
RAILROAD & CO. products.
Judge us:
You can see for yourself the high level of functionality by free
download of all programs. Try intensively before you buy. Another
prove
with regard to our TrainController™
has been given, which was awarded in a benchmark test of all leading
programs
and scored with 96 out of 100 with regard to functionality. Please read
also the summary of the test result.
The outstanding quality of our products appears in fail-safe
operation and almost faultless software. Our goal is to provide you
with
absolute faultless products - without the ifs and buts! What is the
widest
range of functions good for if the functions do not work?
Unfortunately:
to err is human, and therefore this ambitious goal is very hard
to reach.
But judge us:
You can check yourself how close we come to this goal. We publish
all known problems that are caused by errors in the software we are
responsible for in our Users
Forum. Do not compare only functionality but also quality. Ask
our competitors to publish similar information before you decide.
The third base of our success is service. Even the best
documentation
is not able to answer each question related to products with such wide
range of functionality. For this reason we intensively support the Users
Forum. We answer questions sent to this group in the shortest
possible
time, unless another user beats us with a better answer. If you contact
us directly, you receive a response in the shortest possible time.
A hint: the fastest and most simple way is email. Very often you will
receive
a response on the same day, sometimes even on Sundays.
Judge us:
Put us and our competitors to the test before you decide. Visit the
particular User Forums and
compare, how often
and how fast the supplier of the program responses. We have been
tested.
64% of all participants of a poll performed in the international RAILROAD
& CO. Users Group assigned a grade of 'very good' to
our service,
26% voted with 'good'. The fact that about 10% think that our service
is
at most 'average' is an additional incentive for us.
With RAILROAD & CO.
Safely to the Destination !